FAQ
This FAQ consolidates the most commonly asked questions we receive from homeowners, business owners, and property managers. If you don’t find your question here, contact us at +1 (717) 693-7093 or via our website for a direct response.
FAQ
General Questions
Where is DnB Legacy Painting located and what areas do you serve?
We are located in Lancaster County providing services in Lancaster, York, Dauphin counties and surrounding communities.
What services do you offer?
We offer cabinet painting, residential painting, commercial painting, interior painting, and office & commercial space painting. Our teams also handle drywall repair, texture matching, color consultation, and project management.
How do I request an estimate?
Call +1 (717) 693-7093 or visit https://www.dnblegacy.com/ to request an on-site estimate. We schedule a walkthrough to assess surfaces and provide a detailed written estimate.
How long before rooms are ready to use?
Most interior paints are dry to touch in a few hours and cured within several days. We'll provide guidance based on the exact product used.
FAQ
Pricing and Estimates
Do you provide free estimates?
Yes. We offer free on-site estimates so we can accurately evaluate the condition of surfaces and define the scope of work.
What factors affect the cost of a painting project?
Key factors include square footage, surface condition and repair needs, number of coats and primer requirements, product selection, complexity (trim details, high ceilings), and access logistics.
Do you charge by the room or square foot?
We prepare customized estimates based on the project’s scope; larger or more complex projects are typically scoped and priced by area and detail, while simple room repaints may be quoted per room.
FAQ
Scheduling and Project Management
How soon can you start?
Start dates depend on current demand and project size. After receiving approval of the written estimate, we schedule a start date and provide a timeline.
How long will my project take?
Timelines depend on project scope. A single room can often be completed in 1–3 days. Kitchens or cabinet refinishes may take longer depending on prep and curing times. Whole-home or commercial jobs are scheduled in phases, with a precise timeline on the proposal.
Do you work on evenings or weekends?
Yes, for commercial or select projects on a limited, case-by-case basis
FAQ
Preparation and Quality
How should I prepare my home or office for painting?
Remove fragile items from walls or countertops if possible. We handle furniture moving on request and protect all items during painting. For commercial spaces, we coordinate logistics with facility staff.
How do you protect furniture and floors?
We use drop cloths, floor protection, masking tape, and plastic coverings. For fragile or high-value items, we recommend homeowners move them if convenient.
Do you clean up after painting?
Yes. We perform a comprehensive cleanup, including removal of protection, vacuuming, and placement of furniture. Final touch-ups are completed during the walkthrough.
FAQ
Products, Health, and Environment
What type of paint do you use?
Quality painting selected for durability and performance
Are your products safe for children and pets?
We recommend low-VOC paints to reduce fumes and provide guidelines for ventilation. We also advise keeping pets and children away from wet paint until cured.
Can you match colors from samples or existing paint?
Yes. We provide color-matching services and can produce accurate batches for consistent finishes.
FAQ
Specific Service Questions
How does cabinet painting work, and is it better than replacing cabinets?
Cabinet painting involves cleaning, de-glossing, sanding, priming, and applying cabinet-grade topcoats. It’s often much more cost-effective than replacement, producing a fresh, modern look for a fraction of the cost.
What if I have wallpaper or textured walls?
Typically we remove wallpaper for optimal results
Do you handle drywall repair?
Yes. We repair holes, cracks, and damaged textures prior to painting to ensure a seamless finish.
FAQ
Payment and Warranties
What payment options are accepted?
We accept credit cards and personal checks; specific options and scheduling of deposits and final payments are detailed in the estimate and contract.
Do you offer warranties?
Yes. Warranty terms vary by project and product.
Contact and Support
How do I get more help or file a warranty claim?
Call +1 (717) 693-7093 or email us through our website with your project details and we’ll guide you through next steps.
Final Notes on FAQs
If your question wasn’t addressed here, reach out directly. We prioritize clear communication and timely responses to ensure every client has the information needed to move forward confidently with their painting project.
